DRIVONEX · Store policies
Shipping & delivery policy
DRIVONEX accepts delivery addresses within India. Delivery arrangements depend on product availability and courier serviceability.
Address and serviceability
Provide the recipient name, phone number, complete street address, city, state and six-digit PIN code. We will confirm availability and courier serviceability for your order. Contact us promptly to correct an address before dispatch.
Charges and delivery timing
Free shipping applies to all DRIVONEX product orders within India, including cash on delivery orders. No shipping fee is charged at checkout or separately before dispatch. Dispatch date and estimated delivery timing are confirmed based on product availability and courier serviceability. No fixed delivery deadline is promised.
Dispatch and tracking
Once dispatch is arranged, contact DRIVONEX with your order number for shipping updates and any available courier tracking details. An order number is not a courier tracking number. Transit delays may occur because of weather, holidays or courier operations.
Cash on delivery and bookings
Cash on delivery orders require payment of the full product amount at delivery. Availability and delivery arrangements are confirmed by DRIVONEX. For deposit bookings, the remaining balance and dispatch arrangements will be confirmed with you.
Delivery issues
If a parcel is damaged, an item is missing or a delivery cannot be completed, contact us promptly with your order number and relevant photos. We will coordinate the next steps with you and the courier.
Contact DRIVONEX
support@drivonex.in · +91 81253 50066
Flat No-5423, Block-5, Janapriya Metropolis Apartments, Opposite Meter Factory, Erragadda, Sanathnagar, Hyderabad, Telangana — 500018, India.