DRIVONEX · Store policies
Terms & conditions
These terms apply to purchases and use of the DRIVONEX website, together with our shipping, refund and privacy policies.
Products and compatibility
Review the selected model specifications and confirm compatibility with your exact vehicle and head unit before purchase. Factory wired CarPlay or Android Auto requirements vary by model. Product images may display third-party apps or alternate configurations; the agreed specifications for your order apply.
Prices and payments
Prices are displayed in Indian rupees. Online payments are processed through Razorpay. Cash on delivery requires the full product amount on delivery. A booking deposit reserves an order subject to confirmation of availability and remaining balance; a custom payment is not automatically a fully paid product order. Delivery charges and timing are confirmed separately.
Orders
Provide accurate contact and delivery information. An order number records your request; online payment is confirmed only after verification. Availability, delivery serviceability and dispatch arrangements are confirmed by DRIVONEX. Contact us for corrections or cancellation requests.
Apps and safe use
Third-party apps may require internet access, individual subscriptions and compatible software. App availability, playback quality and service restrictions are controlled by each provider. Watch video or play games only while safely parked; comply with road safety laws and never distract the driver.
Support and consumer rights
Contact us for setup help, faults and warranty information for your selected unit. Refund and delivery requests are handled under the linked policies and applicable Indian law. These terms do not remove statutory consumer rights.
Website use
Do not misuse the website, attempt unauthorized account access or interfere with other customers. DRIVONEX branding and website content may not be copied for commercial use without permission.
Governing law and contact
These terms are governed by applicable Indian law. Please contact DRIVONEX first to resolve concerns about an order or the website.
Contact DRIVONEX
support@drivonex.in · +91 81253 50066
Flat No-5423, Block-5, Janapriya Metropolis Apartments, Opposite Meter Factory, Erragadda, Sanathnagar, Hyderabad, Telangana — 500018, India.